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Educora
Beginner14 min2 / 6

Chat: messages, mentions, reactions and Loop

Start one-on-one and group chats, format messages, @mention people, react, reply to a specific message, and share files and Loop components.

Check yourself
In this lesson you will learn
  • Create a one-on-one chat and a named group chat
  • Format a message, mark it important or urgent and schedule it
  • Use mentions, reactions, replies, files and Loop components where they fit

Nigar and four classmates are preparing a presentation on the Caspian Sea. Their group chat is full of “Who's doing the slides?” and “Where's that file?”, and important information gets lost. Teams chat has tools that bring order: named group chats, @mentions, replies to a specific message, reactions instead of “ok” messages, and Loop components that everyone can edit.

Starting a chat

  1. 1
    Create a new message

    Select New message at the top of your chat list (or press Ctrl+N) and type a name in the To field.

  2. 2
    Name the group

    For a group, select the down arrow next to To, fill in Group name (for example, “Caspian project”) and add everyone. A group chat can include up to 250 people.

  3. 3
    Write and send

    Type your message and press Enter to send it. To add someone later, use View and add participants › Add people and decide whether they can see the chat history.

Formatting and delivery options

For a longer message, select Format under the box (or press Ctrl+Shift+X): the box expands and shows bold, italic, underline, highlight, font size, lists and more. From the same place, Set delivery options marks a message as Important — it gets a red exclamation mark and the word IMPORTANT — and in chats you can also mark it Urgent. To send later, right-click Send and pick a date and time up to seven days ahead (work and school accounts).

ToolHowWhen
@mentionType @ and the first letters of a nameYou need a specific person to act
ReactionHover over a message and pick an emojiTo say “seen” or “agreed” without a new message
ReplyMore options › Reply on a messageAnswering an older message in a busy chat
ImportantSet delivery options › ImportantKey information that mustn't be missed
UrgentSet delivery options › UrgentA real emergency: the person is notified every 2 minutes for 20 minutes or until they read it
Scheduled messageRight-click SendSomeone in another time zone or outside working hours

Mentions, reactions and replies

When you type @ and pick a name, that person gets a notification in Activity. To react, hover over a message: choose one of five quick emoji or More reactions for any other; one message can collect up to 20 reactions. To answer an older message, hover over it and choose More options › Reply — the original appears quoted in your reply, so everyone knows what you are answering.

Files and Loop components

To share a file, drag it into the message box or choose Actions and apps › Attach file. Files sent in a chat are stored in the sender's OneDrive, in the Microsoft Teams Chat Files folder, and are shared only with the people in that chat; you will find them later on the chat's Shared tab.

Definition
Loop component

A live piece of content — a paragraph, table or checklist — sent in a chat. Everyone edits it right inside the message, changes appear for all instantly, and the component is saved to OneDrive.

To send one, leave the message box empty, select Loop components under it, choose a type, fill it in and select Send. For Nigar's group a checklist such as “Slides — Nigar, Map — Tural, Sources — Leyla” is ideal: everyone ticks off their own item.

Interactive
Loading simulation…
Practise the shortcuts for writing chat messages.
New line without sendingShift+Enter
Mark the message as ImportantCtrl+Shift+I
React to the last messageCtrl+Alt+R
Jump to the latest messageCtrl+J
Find in the current chatCtrl+F

Key points

  • Give a group chat a Group name; a chat can include up to 250 people.
  • Format (Ctrl+Shift+X) expands the box; Set delivery options marks a message Important or Urgent.
  • Urgent notifies every 2 minutes for 20 minutes — keep it for real emergencies.
  • Chat files are stored in the sender's OneDrive, in the Microsoft Teams Chat Files folder.
  • Everyone in the chat edits a Loop component together, right inside the message.

Check yourself

10 questions. Every correct answer earns XP.

1 / 10
Where is a file you send in a one-on-one chat stored?